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FAQs


Frequently Asked Questions

What is a Cryptocurrency Exchange?

A Cryptocurrency Exchange is a platform where you are able to trade one cryptocurrency while for another based on their current prices. We currently allow you to exchange BTC, ETH, XRP, EOS, LTC and more.

Why use our Cryptocurrency Exchange?

Intcoex is built on the most trusted exchanges in the world. We provide a seamless experience to trade and convert cryptocurrency, digital currency, altcoin, and cryptocoins by integrating with reliable and secure exchanges in the cryptocurrency market and helping our customers get the best rates while ensuring their security.

Can the rates change during the transaction?

Unlike ordinary money, cryptocurrency prices are highly volatile, so the rate may fluctuate. It may happen that the altcoin exchange rate which you see before the transaction is different (high or low) after transaction gets completed. In that case, the exchanged digital currency quantity which you receive may differ from what you see during the comparison.

What are our Transaction fees?

We currently employ the Maker-Taker model. Please refer to our Transaction fees page here to get the full details regarding our current transaction fee model.

What type of wallet system is used?

We currently use a cold wallet system to ensure utmost security. Most of your funds will be within your air-gapped cold wallet and online, we only carries the necessary funds for active trading.

What is a Cryptocurrency wallet?

A cryptocurrency wallet is a digital place for your coins to be stored. Each coin has a certain wallet provider. That could be official GUI-wallets, web wallets and other applications. The wallet address represents a randomly generated combination of digits and letters. We will provide you with a cold wallet that will be used when purchasing INTCO.

What is INTCO coin?

INTCO coin is our exchange platform’s personal coin based on USD denoted as USDI. INTCO will be used to exchange the normal cryptocurrencies with INTCO as the reference.